Who is responsible for the site and your data?
SENKO Japan is responsible for the operation of senko-japan.com and for the processing of personal information submitted through this website.
Privacy contact: info@senko-japan.com
Data we collect and why
When you contact SENKO, we may collect your name, company, email, telephone or WhatsApp number, country, inquiry category and message. We use it to answer inquiries, prepare quotations, review applications, provide technical support, identify parts and evaluate distributor requests. The legal basis is your consent and, when applicable, steps requested before entering a commercial relationship or the performance of that relationship.
Inquiry records are normally retained for up to 24 months, unless a legal obligation or an active commercial relationship requires a different period.
Your privacy rights across the Americas
SENKO recognizes the privacy rights provided by the law applicable in each user's jurisdiction. Depending on your country, these may include access, correction, updating, deletion, objection, restriction, portability, information about use, or withdrawal of consent. Send your request to info@senko-japan.com with enough information to verify your identity and locate the relevant record. You may also complain to the competent data protection authority in your country.
Security, cookies and policy changes
We apply reasonable administrative and technical controls, including HTTPS, access controls, form validation, rate limiting and anti-bot verification. The site may use strictly necessary cookies or local storage for operation, security, language preference and performance. We will update this page when our practices or legal obligations materially change.